Refund policy

Refund & Return Policy

Company Information

Company Name: GLORYTHREADS
Business Address:
13914 Panola Pointe
Cypress, TX 77429
United States

Email: heidtttregolfqy8x@hotmail.com
Phone: (419) 747-3244

Refund & Return Policy

We accept returns within 30 days of delivery for the following situations:

  • Defective or damaged products

  • Incorrect items received

  • Items that do not match the description

  • Change of mind (subject to conditions below)

How to Request a Return

Please contact us at heidtttregolfqy8x@hotmail.com within 30 days of delivery and provide:

  • Your order number

  • Photos of the product (if claiming defect or damage)

  • Reason for the return

Once we review your request, we will provide return instructions if your return is approved.

Return Address

If your return is approved, please send the item to:

GLORYTHREADS
13914 Panola Pointe
Cypress, TX 77429
United States

⚠️ Important: Please contact us before sending any return. Unauthorized returns will not be accepted.

Product Exchanges

We accept exchanges for different sizes or colors within 30 days of delivery.

To arrange an exchange, please contact:
heidtttregolfqy8x@hotmail.com

Return Shipping Costs

Customers are responsible for all return shipping costs.

We strongly recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

Non-Returnable Items

Due to the print-on-demand nature of our products, we reserve the right to refuse returns for:

  • Items that have been used or worn

  • Items without original tags or packaging

  • Custom or personalized products (unless defective)

  • Sale or clearance items

  • Gift cards

Restocking Fees

We do not charge restocking fees.

Refund Processing

Once we receive and inspect your return:

  • If approved, your refund will be issued to the original payment method within 15 business days.

  • Depending on your bank or payment provider, additional processing time may apply.

If more than 15 business days have passed since your refund was approved, please contact us at:

heidtttregolfqy8x@hotmail.com

Questions

If you have any questions regarding our Refund & Return Policy, please contact us at:

heidtttregolfqy8x@hotmail.com